The Charm Brighton Boutique Hotel & Spa | City stay in Brighton | Book Now

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The Charm Brighton Boutique Hotel & Spa Exterior photo A cushion

The Charm Brighton Boutique Hotel & Spa Exterior photo A bedroom at the hotel

The Charm Brighton Boutique Hotel & Spa Exterior photo A bedroom at The Old Ship Hotel

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Key details

About the Hotel

20-21 New Steine, Brighton, United Kingdom

Close to Brighton Beach

Perfect

9.0

9.4

/10

4.5

4.7

Loved by The Charm Brighton Boutique Hotel & Spa guests

Friendly staff
Comfortable bed
Delicious breakfast
Sea view room
Modern design

"We booked couples massages with Ami which were excellent and so relaxing."

EQuayle from United Kingdom

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"The hot tub whilst we were there was a lovely set up, it was really clean and the area is private with sunbeds to relax on."

Siân from United Kingdom

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"We each had a luxury double room with sea view."

JoozUK from United Kingdom

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Location

The Charm Brighton Boutique Hotel is situated just a short stroll from Brighton's seafront in Kemptown. This prime location allows guests easy access to attractions such as Brighton Palace Pier and The Royal Pavilion, all within a five-minute walk. The hotel serves as a gateway to explore the vibrant streets of Brighton, including the North Laines for shopping.

Accommodation

Rooms at The Charm Brighton are thoughtfully designed to provide a comfortable and restful sleeping experience. Accommodation ranges from Compact Double Rooms to spacious King Suite Families, accommodating up to five guests. Each room is adorned with original artwork, premium linen, and modern amenities, enhancing the overall experience.

Dining

Breakfast at The Charm Brighton focuses on locally sourced produce, ensuring freshness and quality in every bite. The buffet selection includes healthy options such as fruit salad and yogurt, alongside cooked dishes like the full English breakfast. Special weekend options include eggs Benedict and smoked salmon with scrambled egg.

Wellness

The hotel offers a spa where guests can unwind and enjoy a range of relaxing treatments. This amenity is designed to promote wellness and rejuvenation, providing a serene environment for guests to escape the pressures of daily life. The spa adds an element of tranquility to the boutique hotel experience.

Family-Friendly

The Charm Brighton accommodates families with various room options, including the King Suite Family that can host up to five individuals. Children under two stay free when using existing beds or cribs, making it convenient for families traveling with young ones. Its proximity to attractions like Sea Life Brighton makes it an appealing choice for family visits.

Highlights

Location: Prime location in Kemptown, steps from the seafront

Rooms: Accommodation ranges from Compact Double Rooms to King Suites

Dining: Freshly cooked breakfast with locally sourced ingredients

Wellness: On-site spa for relaxation and rejuvenation

Family-Friendly: King Suite Family accommodates families of five

Must-do experiences

Stroll the iconic Brighton Palace Pier at sunset for stunning views.
Savor fish and chips at The Codfather for a true seaside delight.
Explore North Laine for quirky shops and vibrant street art.
Visit the quirky Brighton Museum & Art Gallery for local culture.
Relax at the secret garden of St. Nicholas' Church, a hidden gem.

Location: Perfect

9.5/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture-perfect spot

“We booked room 9 which was a large bright airy room with a huge bed and balcony overlooking the small park.”

THE-HARSH-TRUTH2018 from United Kingdom

Perfect for Finding FriendsWelcoming crew

“The staff this Sunday morning should be congratulated as the restaurant was extremely busy, but they worked quietly and very efficiently.”

Jane W from United Kingdom

Tech DetoxAlways connected

“The room also had loads of plugs (more than 10) and USB ports available which is great for all the stuff we bring.”

Kevin

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Luxury Family Attic Room

2 persons

240 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Luxury Double Sea view

2 persons

230 sq. feet

1 King-size bed

Sea view

Shower

Heating

room details

King Suite Sea View Balcony

2 persons

305 sq. feet

1 King-size bed

Sea view

Shower

Heating

room details

Family Suite Basement

2 persons

455 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Click button to see more rooms

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Dining

In-room breakfast

Children

Cots
Children's menu

Spa & Leisure

Spa & wellness centre
Jacuzzi
Full body massage

Room features

Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

The Charm Brighton Boutique Hotel & Spa Location

20-21 New Steine, Brighton, United Kingdom

Map view

20-21 New Steine, Brighton, United Kingdom

City landmarks

Garden

Royal Pavilion

2200 ft

Landmark

North Laine

2600 ft

Tower

British Airways i360

1.0 mi

Landmark

Jubilee Clock Tower

3300 ft

Harbour

Brighton Palace Pier

4800 ft

Landmark

West Pier

1.0 mi

Mall

The Lanes

2800 ft

Museum

Brighton Toy and Model Museum

5000 ft

Landmark

Brighton Museum and Art Gallery

2900 ft

Landmark

Kemptown

3100 ft

Market

Brighton Open Market

1.1 mi

Shopping Area

Churchill Square Shopping Centre

3800 ft

Gallery

Fabrica

2900 ft

Landmark

Gaming arcades

2600 ft

Museum

Museum of Penny Slot Machines

1.0 mi

Event hall

The Old Market

1.3 mi

Landmark

Brighton Buddhist Centre

3500 ft

Garden

The Old Steine

2300 ft

Church

St Peter's Church

3100 ft

Church

Parish Church Of Saint Paul

3200 ft

Gallery

Kellie Miller Arts

2100 ft

Gallery

George Street Gallery

2100 ft

Park

Queen's Park

3200 ft

Gallery

artrepublic Brighton Gallery

2500 ft

University

University of Brighton Art Gallery

2300 ft

Nearby

Aquarium

SEA LIFE Brighton

1300 ft

Beach

Brighton Beach

1800 ft

Museum

Old Police Cells Museum

2000 ft

Madeira Drive

Brighton Wheel

800 ft

Gallery

Zorian Artworks

1900 ft

Restaurants

Anatolia Cuisine

200 ft

51 St. James's Street

New Steine Restaurant

400 ft

New Steine Hotel 10 - 11 New Steine

The Corner

300 ft

56/58 St. James's Street

Al Forno Pizzeria

300 ft

78 Saint James's Street

La Vendimia

200 ft

81-82 St. James's Street

Sawadee Thai Restaurant

400 ft

87 St James Street

Shortt's Bar Brighton

300 ft

46 St. James's Street

Pavel

400 ft

40 St. James's Street

The Ranelagh

600 ft

2 High Street

Carnaby Street Bar

2300 ft

6/8 Madeira Drive

Explore Brighton

Local Highlights Near The Charm Brighton Boutique Hotel & Spa

SEA LIFE Brighton

5 minutes' walk

Iconic aquarium featuring diverse marine life, touch pools, and a VR experience. Family-friendly and fun for all ages.

Royal Pavilion

9 minutes' walk

A former royal retreat with stunning architecture and beautiful gardens. Guided tours available for history enthusiasts.

Brighton Beach

7 minutes' walk

Famous pebble beach perfect for sunbathing, swimming, and leisurely strolls along the iconic promenade.

The Lanes

11 minutes' walk

Historic area known for narrow alleyways, offering unique shops, boutiques, and quaint cafes.

Water Sports at Brighton Beach

7 minutes' walk

Exciting water sports, including paddleboarding and jet-skiing. Rentals available for thrill-seekers.

Yoga on the Beach

7 minutes' walk

Relaxing outdoor yoga sessions offered on the beach with local instructors, perfect for unwinding.

Anatolia Cuisine

1 minute' walk

Warm atmosphere with authentic Turkish dishes. Known for their mezze platters and vegetarian options.

New Steine Restaurant

2 minutes' walk

Charming dining spot offering a mix of classic British cuisine and modern favorites. Reservations recommended.

Brighton Palace Pier

18 minutes' walk

Iconic pier with amusement rides, arcades, and seafood stalls. Great for family-friendly fun and entertainment.

Komedia Brighton

20 minutes' walk

Popular venue featuring comedy nights, live music, and cabaret shows. A vibrant spot for nightlife.

Getting around

City Centre

Brighton11 min · 3000 ft

Airports

London Gatwick (LGW)66 min · 27.3 mi

Southampton (SOU)160 min · 66.0 mi

Train

Brighton railway station15 min · 4000 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP15 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Hungarian, Romanian, Polish, Slovak, Vietnamese

Number of rooms:

Former name

Urban House

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests frequently highlight the Charm Brighton Boutique Hotel & Spa's convenient location near the seafront and shopping areas, making it easy to explore local attractions. The breakfast receives consistent praise for its variety, including options like meats, cheeses, and delicious mushrooms. Rooms are often described as comfortable and spacious, with amenities like tea and coffee selections and mini-fridges, though some guests in basement rooms have noted issues with noise. The hotel's peaceful interior, decorated with pastel colors and flowers, contributes to a relaxing atmosphere.

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Review score

Based on 1729 verified reviews

9.1/10

Perfect

96%

Recommend

Staff

9.6/10

Location

9.5/10

Free Wi-Fi

8.6/10

Paid Wi-Fi

8.9/10

Pros

Comfortable room

Friendly staff

Great breakfast

Amazing location

Clean rooms

Cons

Noisy radiator

Slow check-in

Zoe from United Kingdom

Couple

Luxury Double Room

3 nights in November 2025

Reviewed:January 11, 2026

9.3/10

wonderful stay

comfortable roomclean roomattentive staff

i was welcomed very warmly and shown straight to my room it was very clean i found the bed to be comfortable there was also plenty of space the staff were also very attentive and helpful

the stairs were a little narrow it was a minor inconvenience

Dining

9/10

breakfast included cheeses cooked meats a selection of cereals croissants and fresh fruit i found it to be constantly topped up the breakfast area was relaxing and clean there was also a help yourself option

Location

10/10

the hotel is close to the city center access to various restaurants and bars is convenient the beach is nearby providing easy access for walks and seaside activities the surrounding area is generally quiet and restful

Rooms

9/10

the room had air conditioning it worked very well and kept the room at a pleasant temperature the shower was excellent with a monsoon shower head as well as a handheld option i also found nice toiletries included

0 Helpful

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Mason from United States

Luxury Double Sea view

4 nights in November 2025

Reviewed:December 03, 2025

9.5/10

a romantic getaway

friendly staffspacious roomexcellent location

The staff was friendly and were pretty good too assist us (especially with honeymoon requests). the room, a luxury double sea view, was spacious and the large window offered a seating area perfect for relaxation. the location was excellent. I would definitely stay here again on a return visit.

the street noise was noticeable at times, which slightly affected the otherwise peaceful ambiance.

Dining

9/10

The breakfast included a variety of options. The quality was great and the breakfast room had pastel colors with flower decorations creating a peaceful setting with music. i recommend the mushrooms.

Service

10/10

The staff, including lily, dragos, nina, and edu, was superb. They attended to all our needs. requests were fulfilled promptly. their friendliness stood out.

Location

10/10

The location is close to all amenities. Restaurants from around the world are within a short walk. it's a stone's throw from the beach and the pier so you can explore without needing buses.

Facilities

9/10

The rooms are super clean and have all the amenities needed. The bedding was so soft and comfortable. there are fluffy towels in the spacious clean bathrooms. it has a peaceful feel.

0 Helpful

Ethan from United States

Couple

Luxury Double Room

3 nights in November 2025

Reviewed:November 30, 2025

6/10

Mixed Feelings About My Stay

uneven stairsstained blanket

The stairs were a real issue. They are narrow and uneven, posing a risk especially when carrying luggage to the upper floors. The shower floor also showed discoloration. It did not appear clean. I asked for an extra blanket, only to receive one with noticeable stains. This was not acceptable.

0 Helpful

Frank from Germany

Couple

Luxury Double Room

3 nights in August 2025

Reviewed:October 10, 2025

7/10

quality baconattentive staffcomfortable roomhot roomopen windowloud noise

I found the breakfast to be really good. There was really nice quality bacon and sausages. The continental side offered a lot of variety. The staff were also super friendly. The rooms were large and comfortable, I was impressed.

My room was way too hot, even with the radiator turned off. The windows needed to be open, but that did not help. The noise from people shouting all night outside made it hard to sleep. I won't come back because of it.

0 Helpful

Edward from United Kingdom

Single

Luxury Double Room

3 nights in June 2025

Reviewed:September 13, 2025

9/10

extensive buffetbathroom amenitiesconvenient location

The breakfast buffet included a lot of options such as meats, cheeses, olives, cereals, yogurt plus a lot of fruit. I was charmed by the room. It included shower gel, shampoo, cotton buds, cotton wool, and cotton face pads. The location is convenient for seeing local attractions.

My basement room was somewhat dark, though it did have a skylight

0 Helpful

Juliet from United Kingdom

Single

Luxury Double Room

3 nights in June 2025

Reviewed:August 01, 2025

9/10

excellent stay, attention to detail

friendly staffclean roomsfresh fruitmissing towels

The staff was very friendly and helpful upon my arrival. i found the rooms clean, specifically the surfaces looked dust-free. the breakfast offered great variety. I particularly enjoyed the fresh fruit selection.

the room lacked face towels, only body towels were available.

Rooms

9/10

The room featured a king-size bed with fresh linens. there was a minibar containing a selection of beverages. the bathroom included two separate sinks and a rainfall shower. It was super clean, too.

0 Helpful

Questions of the users

About The Charm Brighton Boutique Hotel & Spa

Is breakfast currently being served at the hotel, and can it be delivered to my room during my stay?

10 January 2024

Yes, breakfast is offered and can be delivered directly to your room. Choices include continental and cooked options, ensuring a delightful start to your day.

What are the parking options available near the hotel?

15 February 2024

Parking is available on the street outside the hotel for £14.70 per 24-hour period. Additionally, residential parking can be found nearby for £15 per 24 hours.

How much does it cost to use the spa facilities, and how can I make a booking?

25 March 2024

The spa facilities, including hot tub and steam room, are available at an additional charge of £35 for a private hour for two people. Bookings can be made directly through the hotel receptionist.

Can I store my bicycles at the hotel during my stay?

04 April 2024

Bicycles can be securely stored in the luggage room or garden, but it's advisable to bring your own lock for added security.

Is there a gluten-free breakfast option available for guests with dietary restrictions?

10 May 2024

Yes, a gluten-free breakfast option is available, ensuring guests with dietary concerns can enjoy a satisfying meal.

Are the spa and wellness services available for booking during specific dates?

20 June 2024

Spa and wellness services can be booked as per availability on your desired dates. It's recommended to check in advance to secure your spot.

Does the hotel offer facilities for families, such as extra beds or cots?

30 July 2024

Yes, extra beds are available for an additional charge, and baby cots can be provided free of charge for children under 2 years old.

What is the policy regarding luggage storage after check-out?

15 August 2024

Luggage can be stored securely at the hotel after check-out, allowing you to explore the city without the burden of your bags.

What are the hotel's current breakfast arrangements, including serving hours and types of meals?

24 September 2024

Breakfast is served from 8:00 AM to 10:00 AM and includes a buffet with various options, including cereals, fresh fruits, and cooked meals, catering to different dietary needs.

Is the hotel pet-friendly for guests who might want to bring their animals?

10 October 2024

Unfortunately, the hotel has a strict no-pet policy, although registered guide dogs are permitted.